“Joost and I worked together from March 2023 till July 2023 on implementing a complex direct-ship cold chain from the US to customers in Europe, replacing a distribution center in Milan, Italy.  The customized complex biologicals product requires a time bound dry ice shipment.  Joost was critical in the project scope definition, detailed requirements planning and implementation.  Due to a lack of internal expertise, Joost went above and beyond interacting directly with our Sales team and our 3rd party logistics providers. The implementation was on time and on budget.  We ultimately achieved a process that provided both cost savings as well as shorter delivery times.”